Total Quality Management-Edisi Revisi

15 1 30 Total Quality Management-Edisi Revisi Christine S.T. Kansil Additional Author Fandy Tjiptono Primary Author mixed material 9795337491 Yogyakarta Andi 2001 Manajemen dan Strategi Merek Fandy Tjiptono Primary Author mixed material 9789792926699 Yogyakarta Andi 2011 Total quality management (TQM) Edisi Revisi Fandy Tjiptono Additional Author mixed material 9797310876 bahrein Al- Ma\'arif 2003 Service, Quality Dan Satisfaction Edisi 4 Fandy Tjiptono Primary Author Gregorius Chandra Primary Author mixed material 9789792953848 Yogyakarta Andi 2016 Service, Quality dan Satisfaction Edisi 4 Fandy Tjiptono Primary Author mixed material 9789792953848 Yogyakarta Andi Offset 2016 Pemasaran Fandy Tjiptono Primary Author Anastasia Diana Additional Author mixed material 9786230104169 Yogyakarta Andi 2020 Service, quality & customer satisfaction Edisi 5 Fandy Tjiptono Primary Author Gregorius Chandra Additional Author mixed material 9786230103032 Yogyakarta Andi 2019 Kepuasan pelanggan : konsep, pengukuran, & strategi Fandy Tjiptono Primary Author mixed material 9786230101946 Yogyakarta Andi 2019 Pemasaran jasa : prinsip, penerapan, penelitian Fandy Tjiptono Primary Author mixed material 9789792990836 Yogyakarta Andi 2019 Strategi pemasaran : prinsip & penerapan Fandy Tjiptono Primary Author mixed material 9786230102295 Yogyakarta Andi 2019 Pemasaran jasa : prinsip, penerapan, penelitian Fandy Tjiptono Primary Author mixed material 9789792990836 Yogyakarta Andi 2019 Service Management : mewujudkan Layanan Prima Fandy Tjiptono Primary Author mixed material 9789292930467 Yogyakarta Andi Offset 2012 Total Quality Managent Fandy Tjiptono Additional Author Anastasia Diana Additional Author mixed material 9795332538 Yogyakarta Andi Offset 1998 TQM : total quality management Fandy Tjiptono Primary Author Anastasia Diana Additional Author mixed material 9795336878 Yogyakarta Andi 2001 Manajemen Jasa Fandy Tjiptono Primary Author mixed material 9797631540 Yogyakarta CV. Andi Offset 2006